POST

TicketCustomFields.Remove

Alias of TicketCustomFields.Delete.

Permissions

User must be logged in with a valid bearer token.
The user must be from the same company domain as the request Host (call the API on that account subdomain or allowed custom domain). A token from another company returns success=0, error user_not_in_company.
Returned or changed records are limited by the user permissions, team access, folder access, and account settings.

Action

Removes the requested TicketCustomFields record when the user has permission.

Push Service

Pushes event ticketcustomfields.deleted to users who should see this change.

Automation

No automation is run for this function.

Special Instructions

Send the bearer token on protected calls with Authorization: Bearer YOUR TOKEN.
On a company subdomain (e.g. https://{user_domain}.bull36.com) the user must match that Host — Login and protected APIs reject another company with success=0, error user_not_in_company. On a main brand host (bull36.com, biz1.co.il, mastrocrm.com, …) the company domain gate is skipped.
Send parameters as POST body fields exactly as documented.

Required Parameters

No body parameters are required for this function.

Optional Parameters

Name	Type	Sample	What it gives
`name` post	string	`a-1731562297`	Field storage id to delete.
`edit_id` post	int	`2`	Top-level index (dashboard data_id). Alias: data_id.
`sub_edit_id` post	int	`0`	Child index when deleting inside a group. Alias: sub_data_id.

Authentication

Send the bearer token returned by Login in the request header. The user must be from the same company domain as this Host — a token from another company is rejected (user_not_in_company).

Authorization: Bearer YOUR TOKEN

Sample Request

{
    "url": "\/app\/TicketCustomFields.Remove",
    "method": "POST",
    "headers": {
        "Authorization": "Bearer YOUR TOKEN"
    },
    "body": {
        "name": "a-1731562297"
    },
    "url_user": "https:\/\/{user}.bull36.com\/app\/TicketCustomFields.Remove",
    "url_domain": "https:\/\/{domain}\/app\/TicketCustomFields.Remove"
}

Endpoint

POST /app/TicketCustomFields.Remove
POST https://{user}.bull36.com/app/TicketCustomFields.Remove
POST https://{domain}/app/TicketCustomFields.Remove

Sample Output

{
    "success": 1,
    "message": "Your Custom field Delete",
    "name": "a-1731562297",
    "socket_event": "ticketcustomfields.deleted"
}

JavaScript Example

const token = 'YOUR TOKEN';
const body = new URLSearchParams({ name: 'a-1731562297' });
const res = await fetch('/app/TicketCustomFields.Remove', { method: 'POST', headers: { Authorization: 'Bearer ' + token }, body });
console.log(await res.json());

Error Example

{
    "success": 0,
    "message": "Ticket custom field not found."
}